Registerfly.com is imploding
For those of you unaware, Registerfly.com is pretty much going out of business. They are losing their ICANN accreditation at the end of this month and you cannot contact them. The major problem for me is that I own 21 domain names that they are my registrar for, including this one. Right now I can still sign on to the site, but the area for my auth codes (the codes needed to transfer elsewhere) are blank.
I’ve left trouble tickets online, and just now I got off the phone after waiting in line in their support queue for TWO FULL HOURS. I called their phone tree, hit the number for support and then waited on hold (with wonderful new age music goodness) from 9:45 AM through 11:45 AM before I finally just hung up.
So first of all, AVOID registerfly.com like the plague folks. Secondly, if you have domains there, you need to start gathering information NOW, cause we might be in for a fight to claim our stuff.
The sad thing is, I’ve had nothing but good luck with them up until now, so this truly sucks. To anyone I’ve ever recommended them to, I’m deeply sorry. If this domain goes dark at some point, you know why…
March 23, 2007 @ 3:39 am
I don’t know if this is of any help, but I noticed that my hosts Dreamhost are offering a free transfer option:
“If youâve got a domain registered with RegisterFly now, you can transfer it to us, and get a year of our CDI hosting plan absolutely free!
Just use the promo code FLYAWAY when signing up!”
March 23, 2007 @ 8:41 am
Promo code FLYAWAY – HA! I love it.
I have 7 domains with RegisterFly. Four of them actually had the auth codes, a fifth did not. You might want to shoot through your domains one at a time.
For my last two domains, I had transferred them TO RegisterFly (d’oh!) and they have blank WHOIS information. I’ve been trying to disable ProtectFly, but when I fill in the WHOIS info the server spits out errors (it insists the name and some other fields are blank, which they are not). Gah.
And don’t bother trying to disable ProtectFly in bulk, as you’ll get a server API error.
March 26, 2007 @ 7:45 pm
My suggestion….switch to GoDaddy. They might have cheesy commercials, but I have had nothing but success with them.
Sean—
March 27, 2007 @ 2:56 pm
I actually hate GoDaddy with a white hot passion but that’s more their business hosting rather than the registrar stuff. Hell, their hosting used the BLARS blacklist for spam for crissakes.
I did bite the bullet though before posting the original story above. I have all of my domains in a transfer queue at GoDaddy as we speak… now if I only had auth codes